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TheJakeneutron
Participant
Oct 23, 2022 1:15 AM UTC
Question

Anyone else experiencing crashing with files using the Asset Warp Tool?

I've been working on a few projects using the Asset Warp Tool. Which is already an unstable tool, I know, but the new features they added have actually been very useful!... Too bad often the program will swap out warped objects in the timeline like symbols at random, sometimes even erasing them. I'm used to that though, that's why i save multiple back ups now, but now I'm experiencing issues where files with this issue will completely crash the program.

No error message or anything, just close.

I'm trying to stick by this program so bad, but this is nearly unusable. 

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    5 replies

    Adobe Employee
    Nov 8, 2022 7:31 AM UTC

    Hello,

    Can you please share the sample FLA file with us to reproduce the issue? This will help us investigate and fix the issue.

    Thanks!

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    Mario_CR
    Community Expert
    Community Expert
    Oct 23, 2022 1:45 AM UTC

    Hi Jake, you can directly fill out a bug report here: https://adobe.allegiancetech.com/cgi-bin/qwebcorporate.dll?BPY8J4

    It would be very useful to know the exact steps to reproduce these issues; even better if you can provide a sample file using a sharing service site like Google Drive, Dropbox or WeTransfer.

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    kglad
    Community Expert
    Community Expert
    Oct 23, 2022 1:37 AM UTC

    define a custom keyboard shortcut 

    reset your preferences *
    check  if the shortcut was reset

     

    if it wasn't, repeat the reset

    if it was, test if your problem is resolved 

     

    *

    https://helpx.adobe.com/animate/using/set-preferences.html

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    TheJakeneutron
    Participant
    Oct 23, 2022 1:43 AM UTC

    what will that do?

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    kglad
    Community Expert
    Community Expert
    Oct 23, 2022 1:46 AM UTC

    repair the most common problem causing crashes and unexplained problems.

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