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Known Participant
Mar 9, 2023 12:58 PM UTC
Answered

audio

my adobe animate its not working for audios 😞 im select stream and another etc but its still not working theres only play when im testing my animations its doesnt work from layers and timeline, what am i gonna do? pls help :((((

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    kglad
    kgladCorrect answer
    Community Expert
    Mar 9, 2023 4:19 PM UTC

    I deleted and reinstalled the app but it didn't work. I tried to download other adobe animate versions like 2019 but it didn't work either.


    don't delete an adobe app. properly uninstall it.  and if you're doing that delete the preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

    13 replies

    kglad
    Community Expert
    Community Expert
    Mar 9, 2023 2:47 PM UTC

    your audio works when testing, but you hear nothing when playing the audio's timeline inside animate?

     

    if so, copy and paste here a screenshot showing your sync setting and the timeline you're playing to hear the sound in animate.

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    Known Participant
    Mar 9, 2023 3:22 PM UTC
    kglad
    Community Expert
    Community Expert
    Mar 9, 2023 3:36 PM UTC

    again, copy the screenshot and paste it here, so it looks like:

     

     

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