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Participating Frequently
September 17, 2021
Question

Audio Import Problem

Hi I'm experimenting with lip syncing on Adobe Animate and I'm struggling to implement audio onto the program, I've tried changing the file type via Media Encoder but I keep getting the same results with the error message. 

 

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1 reply

Adobe Employee
September 17, 2021

Hi - Are you on 21.0.8 version of Animate? If yes, there was an issue with Audio Import in it.

This is now fixed in the latest version - 21.0.9 which was released recently. Could you please update your copy of Animate to the latest using CC Desktop app & try this again?

Thanks, Sukhesh.

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