Audio isn't working!!!

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So I was trying to import audio by using Bandicam to record it. When I first tried importing it, it didn't work so I converted it into a .wav. After that, it did import but when I clicked play there was no sound. I've tried everything! I can hear the audio on other audio players but can't hear it in Adobe Animate. I can see the orange lines but I can't hear it. What should I do???

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Bolt31593876kfqxAuthor

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UPDATE!!! I downloaded another FLA that had audio but when I played that, there was no sound! This is a problem with my device, right? But what's the problem? How do I fix this?

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n. tilcheff

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Check your OS sound mixer.

Animate could be muted or routed toward a sound device which is not connected to speakers.

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Nick - Character Designer and Animator, Flash user since 1998 | Member of the Flanimate Power Tools team - extensions for character animation

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Bolt31593876kfqxAuthor

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Unfortunately it didn't fix it. Animate is 100 volume and even if I change the sound device, there is no sound. I have THX Spatial speakers (doesn't work) and Realtek(R) Audio which is what works on everything BUT Adobe Animate. What now?

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Bolt31593876kfqxAuthor

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Oh and another thing is that I can hear the audio in audacity.

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Bolt31593876kfqxAuthor

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I have tried to fix this for hours, but it won't work! Any help would be appreciated as I'm new to Adobe and I've looked through countless pages trying to find a solution.

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