Audio messed up

In Adobe Animate my audio is not playing after i pause it in editing mode. I've tried putting all kinds of audio, in different spots and everything, making a new project, literally everything. When i put the audio it plays as long as I'm on the frame where the audio starts, and it plays thru all the way. UNLESS I pause the animation, after pausing and playing, the audio is silent and won't play unless I start it from the beginning again. it's also not on time and doesn't line up with the audio waves. making it to where when I export the animation doesn't line up and is put off completely. it's not just a quick solve where I can move the audio after exporting either because there's scenes that are lined up in editing and then too short after exporting. What's happening and how can it fix this?

[Mod note: Moved to appropriate forum]