Audio no longer works

Forum|Forum|3 years ago
October 20, 2022
2 replies
1346 views

So, the audio won't play from the timeline, the edit envelope, and the library. Unless I test the video by pressing Ctrl + Enter and going into the sound properties and clicking test. I did switch in the sync settings to stream and repeat x1. Didn't work. I also restarted my computer and shut it down for over an hour. Didn't work. Closed and re-opened adobe animate. Didn't work. Uninstalling and Re-Installing it again, Including installing the previous version of adobe animate. Didn't work. I was checking the computer audio settings. Everything is set up correctly. No luck with the audio. Please help anyone. Thank you.

Here is a video: https://youtu.be/jChhFTyw5XA

This topic has been closed for replies.

Mario_CR

Community Expert

Perhaps the program itself is muted. Do you use Xbox Game Bar, OBS or some other screen capture software? Make sure you didn't mute Animate by accident.

A

aly24161251zb9sAuthor

Participating Frequently

Adobe animate isn't muted. I checked everything in the preferences, and it looked alright.

But for some reason, adobe animate doesn't show up in my desktop audio properties.

Mario_CR

Community Expert

Could you share the FLA file with us? A Google Drive link would do. Just to make sure if it's an issue with the file, your PC setup or Animate itself. You're using the latest version right?

kglad

Community Expert

this is a sentence fragment with no meaning. "Unless I test the video by pressing Ctrl + Enter and going into the sound properties and clicking test."

what exactly did you intend to convey with that?

A

aly24161251zb9sAuthor

Participating Frequently

I'm probably trying to say that when I test the video or the sound in sound properties, the audio works. But the timeline nor anything else works.

Let me show you what I mean:

kglad

Community Expert

if you want sound to work while dragging the playhead on the timeline, the sound's sync property needs to be sync, not event.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded