Audio no longer works

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So, the audio won't play from the timeline, the edit envelope, and the library. Unless I test the video by pressing Ctrl + Enter and going into the sound properties and clicking test. I did switch in the sync settings to stream and repeat x1. Didn't work. I also restarted my computer and shut it down for over an hour. Didn't work. Closed and re-opened adobe animate. Didn't work. Uninstalling and Re-Installing it again, Including installing the previous version of adobe animate. Didn't work. I was checking the computer audio settings. Everything is set up correctly. No luck with the audio. Please help anyone. Thank you.

Here is a video: https://youtu.be/jChhFTyw5XA

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Mario_CR

Community Expert

Perhaps the program itself is muted. Do you use Xbox Game Bar, OBS or some other screen capture software? Make sure you didn't mute Animate by accident.

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aly24161251zb9sAuthor

Participating Frequently

Adobe animate isn't muted. I checked everything in the preferences, and it looked alright.

But for some reason, adobe animate doesn't show up in my desktop audio properties.

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Mario_CR

Community Expert

Could you share the FLA file with us? A Google Drive link would do. Just to make sure if it's an issue with the file, your PC setup or Animate itself. You're using the latest version right?

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kglad

Community Expert

this is a sentence fragment with no meaning. "Unless I test the video by pressing Ctrl + Enter and going into the sound properties and clicking test."

what exactly did you intend to convey with that?

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aly24161251zb9sAuthor

Participating Frequently

I'm probably trying to say that when I test the video or the sound in sound properties, the audio works. But the timeline nor anything else works.

Let me show you what I mean:

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kglad

Community Expert

if you want sound to work while dragging the playhead on the timeline, the sound's sync property needs to be sync, not event.

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