Skip to main content
timaging
timaging
Inspiring
Feb 1, 2022 5:52 PM UTC
Answered

Audio not playing in Timeline

I have imported an audio file to my project. i tried both wav and mp3. I can hear it in the test but it does not play in the timeline. I have it set to stream, tried other settings there and it's still not playing.

 

This is the very latest update as of Jan 31. I do this all the time and for some reason today it's giving me trouble.

 

Anyone else seeing this issue?

 

Thanks

Dave

 

      This topic is closed to new replies. Start a new post to keep the conversation going.
      Mohanaraj
      MohanarajCorrect answer
      Adobe Employee
      Feb 2, 2022 2:11 AM UTC

      Hi Dave - There is an issue with an authortime audio playback on Mac in Animate version 22.0.3. we are investigating it. You may consider using version 22.0.2 till this issue is resolved. 

      https://helpx.adobe.com/download-install/using/install-previous-version.html

       

      I'll update here as soon as the issue is resolved.

       

      Thanks!

      Mohan

      View reply

      29 replies

      Mohanaraj
      Adobe Employee
      Mohanaraj
      Adobe Employee
      Feb 17, 2022 3:49 PM UTC

      @timaging Just wanted to let you know that the issue of audio not playing in Timeline and Library on Mac is fixed in Animate v22.0.4 update released today. Please update your copy of Animate to the latest using Creative Cloud desktop app.

       

      Thanks!

      Mohan

      Translate
      pederv13227570
      Participating Frequently
      Mar 21, 2023 9:58 AM UTC

      The issue is back! 😄 

      Translate
      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      Mar 21, 2023 1:12 PM UTC

      @pederv13227570 

       

      what animate version?

       

      does your sound play ok in the animate library, but not in the timeline with the sound's sync property set to stream?

      Translate
      Mohanaraj
      Adobe Employee
      MohanarajCorrect answer
      Adobe Employee
      Feb 2, 2022 2:11 AM UTC

      Hi Dave - There is an issue with an authortime audio playback on Mac in Animate version 22.0.3. we are investigating it. You may consider using version 22.0.2 till this issue is resolved. 

      https://helpx.adobe.com/download-install/using/install-previous-version.html

       

      I'll update here as soon as the issue is resolved.

       

      Thanks!

      Mohan

      Translate
        _keyframer
        Community Expert
        _keyframerCommunity Expert
        Community Expert
        Feb 2, 2022 12:41 AM UTC

        I can confirm sound is now broken after the most recent update 😞
        I jusyt updated and all of my current files with sound that have worked for weeks now won't play the sound at all. This is bad but hoping for a fix asap as my projects have come to a halt 😞

        Translate
        Animator and content creator for Animate CC
        kglad
        Community Expert
        kgladCommunity Expert
        Community Expert
        Feb 1, 2022 8:08 PM UTC

        open the sound(s) in audition and resave with 16bit 44khz.  reimport and rety.

        Translate
        timaging
        timagingAuthor
        Inspiring
        Feb 1, 2022 8:37 PM UTC

        Hi @kglad that did not work

         

        Translate
        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices