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Inspiring
May 18, 2023
Answered

audio not playing in timeline no matter what

  • May 18, 2023
  • 4 replies
  • 1859 views

There is a bug where audio won't play in the timeline or library, I have the audio set to stream. I've tried everything and no matter what, it still won't play. I don't know if it's something to do with preferences or my pc but NOTHING HAS WORKED!!!! it can be played when i test the animation though i will 

Correct answer Okand12x5

update: i recently downloaded an old version of flash and it worked on that thing only. i guess i have to use old software for this problem

4 replies

Okand12x5AuthorCorrect answer
Inspiring
May 26, 2023

update: i recently downloaded an old version of flash and it worked on that thing only. i guess i have to use old software for this problem

Mario_CR
Community Expert
Community Expert
May 26, 2023

Your problem is an app or configuration on your PC that's specifically targeting Animate. The program itself works fine, same with your files, sound is audible on the timeline on our end. It's hard to say what could it be exactly without directly looking at your computer. Only you can fix that problem.

Mario_CR
Community Expert
Community Expert
May 21, 2023

Hi, please check if the sound is muted.

Control > Mute Sounds.

 

kglad
Community Expert
Community Expert
May 21, 2023

and make sure your computers sound is not muted with volume > 0

Community Expert
May 19, 2023

I find that .wavs work the best. No sure what file type you are using. 

Okand12x5Author
Inspiring
May 19, 2023

tried that too doesnt work

kglad
Community Expert
Community Expert
May 20, 2023

are you using a mac?

kglad
Community Expert
Community Expert
May 18, 2023

open your audio file in audition and save with sample rate  of 44.1 and 16 bit.  open that in animate.

Okand12x5Author
Inspiring
May 19, 2023

did that too