Audio volume changes when importing into animate

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Hi, I've been working on a animation in Animate, and I have been having issues with importing a particular sound. It's supposed to be background music, and it should be pretty quiet, but when importing into animate it is always the same volume (or decibelage). I have checked the audio multiple times, it's

WAV 44 kHz Stereo 16 Bit. Any ideas?

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n. tilcheffCorrect answer

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Arlrighty, here: https://drive.google.com/file/d/1ex_VUHbQn8QEr2k21uP4_FlEmKJarN8G/view?usp=drive_link

Your WAV is at 48 000 Hz:

You need to resample it to 44 100 and then import/update in Animate.

Nick - Character Designer and Animator, Flash user since 1998 | Member of the Flanimate Power Tools team - extensions for character animation

n. tilcheff

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Most likely your audio is not 44 kHz before import. You should check your source before import for that; not what Animate says it is.

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Nick - Character Designer and Animator, Flash user since 1998 | Member of the Flanimate Power Tools team - extensions for character animation

SuperbAnimatorAuthor

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I'm exporting the audio from Audacity. It's 44100Hz in audacity. It's always exported as 44.1kHz 16 Bit

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n. tilcheff

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As @Mario_CR suggested, if you like, post your source WAV and FLA to a file server for inspection.

There is no guarantee that anyone would be able to help you, but it is certain that no one will be able to help you while you claim to be doing everything right, but no one can reproduce the problem and see what is wrong.

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Nick - Character Designer and Animator, Flash user since 1998 | Member of the Flanimate Power Tools team - extensions for character animation