Audio wont export

Forum|Forum|3 years ago
October 18, 2022
3 replies
1152 views

I put together an animation that has a few MP3s in a layer. It plays fine on playback within Animate editor. But when I export I get no sound. Have tried a few different setups, but nothing. Changed keyframes of MP3s to Stream. Nothing on export. Attached are screens of latest settings. Media Encoder shows that the export was done with Match Source - High bitrate. So I'm not sure why the exported MP4 has no sound.

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Correct answer kirrwed

I was able to get ahold of support. I closed Animate and accessed a specific folder by putting "appdata" into the Run prompt (windows+R) and changed the Animate folder to Animate.old. Reopened the Animate file and exported and audio was there.

kirrwedAuthorCorrect answer

Inspiring

I was able to get ahold of support. I closed Animate and accessed a specific folder by putting "appdata" into the Run prompt (windows+R) and changed the Animate folder to Animate.old. Reopened the Animate file and exported and audio was there.