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martint83378147
Participant
June 28, 2021
Question

be sure the destination file is not locked....

  • June 28, 2021
  • 2 replies
  • 673 views

I have a simple Animate file. I have looked at other error reports on this issue, but none of the solutions work - double checking publish settings with regard to directory etc.

This is driving me NUTS!!!

What is the correct procedure to export a video. I mean, how hard can it be?!!!

ARGGGHHHH!

    This topic has been closed for replies.

    2 replies

    _keyframer
    Community Expert
    _keyframerCommunity Expert
    Community Expert
    June 28, 2021

    I export videos daily from AnCC without issues - what OS are you using? Where is your FLA saved? Locally? External drive? Do what Kglad suggested and report back please.

    Animator and content creator for Animate CC
    M
    martint83378147Author
    Participant
    June 29, 2021

    OS is 11.4

    Full creative suite up to date.
    I was saving files to an external SSD drive - local not network.

    Fla is Actionscript 3 file - not HTML5 (tho I tried both).


    Will try (again) to save to desktop and see...

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    June 28, 2021

    create a new desktop folder and save your fla there with a new file name that's simplified so it contains nothing other than alpha numeric characters.  (you can change the video file name after it's created).  use the default publish setting for file locations and then export your video to the same desktop directory.

    M
    martint83378147Author
    Participant
    June 29, 2021

    OK - this seems to work with a simple test....  will try more complex next.

    BUT WHY? What should I have to use the Desktop and not a folder on ant external drive? Stoopid!

    Hey ho.

    Cracking on....

    Many thanks

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    June 29, 2021

    you don't.  i never do.

     

    but i can't tell what you are using and forcing you to use something i know is ok pinpoints the problem. ie, you're using something problematic (eg, a name issue or a drive issue or a permissions issue).  with further information we now know the problem was that external drive.

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