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Known Participant
October 31, 2021
Question

Black Boxes when using brush tool

  • October 31, 2021
  • 2 replies
  • 701 views

I'm not sure why it happened, but this is a recurring problem that will randomly show its face. I am honestly baffled how something that is so expensive is able to have such an abundance of bugs, but I digress. 

This makes it nearly impossible to use the brush tool. Ya'know, one of the main tools in this software. I'm trying not to come off as too upset, but I genuinely am pissed cause it's not like this software is cheap, and all of the money that is being paid to use it goes to this... just look at the video. Black boxes are everywhere, and it becomes unusable.

I don't have this issue with any other software or even games. I have a well built PC, no just Adobe not wanting to work because why should it actually work.

What's the issue here? 

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2 replies

Mario_CR
Community Expert
Community Expert
November 1, 2021

Try launching Animate using your onboard graphics instead.

Rob6556Author
Known Participant
November 15, 2021

I did, but it is still unusable. I seriously can't do anything like this; It is actively discouraging me from animating since the app itself will prevent me from doing anything. 

n. tilcheff
Legend
October 31, 2021

Maybe you should check for a graphics card driver update.

 

Nick - Character Designer and Animator, Flash user since 1998 | Member of the Flanimate Power Tools team - extensions for character animation
Rob6556Author
Known Participant
November 15, 2021

My driver is up to date. But it is just as unusable as before. It is literally impossible to animate like this. And I'm able to run games and any other animation software without a hitch, it's this one app causing these issues.