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Known Participant
October 20, 2022
Question

Black Screen Rendering on AE and AN

  • October 20, 2022
  • 3 replies
  • 174 views

I have been tring tfor two days to solve this problem. I have even had Adobe Tech take control of my computer and try to figure this out. No matter what I do when I try to render a video from After Effects and Animate they always come out black screen, and only audio playing. No video. I have tried every trick I could google and youtube. I have uninstalled everything and reinstalled it all multiple times. I had a full disk for media cache I was solving to see if that was an issue. But nothing has worked. Open to any suggestions I really need to render a few videos ASAP

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    3 replies

    Mario_CR
    Community Expert
    Community Expert
    October 21, 2022

    It may be that you're exporting a video with alpha transparency using a codec that does not support it (like H.264).

     

    Try unchecking this option in the export window:

    Or add a new layer, move it at the bottom and make a white solid shape covering the background (should work for After Effects too).

    kglad
    Community Expert
    Community Expert
    October 20, 2022

    how much ram?

    how much c drive free space?

    kglad
    Community Expert
    Community Expert
    October 20, 2022

    <moved from using the community >