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matta61966708
Participant
April 12, 2020
Question

Blank page with HTMl5 export

  • April 12, 2020
  • 1 reply
  • 1076 views

Hi all, I'm new to Animate so the issue I'm having has been hard to find any information on. When I convert a file to HTML5 canvas and export it, the resulting HTML file opens in all browsers and displays as it should. However, when I uploaded the zipped folder and extracted to my domain's Cpanel so I could preview it online, it still works in all browsers except for Chrome. In Chrome it displays as a blank white page. I don't know where to begin tracking this issue down. Thanks all.

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1 reply

JoãoCésar17023019
Community Expert
Community Expert
April 13, 2020

Hi.

 

Is there some message in Chrome's console?

matta61966708
Participant
April 15, 2020

Thanks, I didn't think to look there. I see 2 errors:

 

Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

 

Uncaught ReferenceError: AdobeAn is not defined
at init (filename.html:24)
at onload (filename.html:61)

 

I replaced the actual filename above with "filename.html". 

 

 

There's also some caution symbols with:

 

DevTools failed to parse SourceMap: chrome-extension://gighmmpiobklfepjocnamgkkbiglidom/include.preload.js.map
DevTools failed to parse SourceMap: chrome-extension://bhmmomiinigofkjcapegjjndpbikblnp/libs/bundle.min.js.map
DevTools failed to parse SourceMap: chrome-extension://bhmmomiinigofkjcapegjjndpbikblnp/libs/lodash.min.js.map
DevTools failed to parse SourceMap: chrome-extension://gighmmpiobklfepjocnamgkkbiglidom/include.postload.js.map

matta61966708
Participant
April 15, 2020

Welp, thank you. I think maybe Ad blocker was blocking it. I opened it in an incognito tab and it displayed fine. Thanks!