Participant

Answered

brush line jumps away from cursor?

Forum|Forum|11 years ago
September 1, 2014
12 replies
15561 views

Every time I use the brush, pencil or eraser tool, it jumps a couple of cm away from the cursor. The line then continues, and although the cursor shows up in the right place and the line itself is fine in terms of responsiveness and pressure sensitivity, it appears away from the cursor.

The other tools are fine- even the lasso tool draws a line in the right place. I assumed my monoprice tablet was just incompatible with flash, but the same thing happened when I tried my wacom tablet (bamboo pen and touch). Both tablets still work perfectly in photoshop.

I have tried uninstalling and reinstalling the drivers for both tablets in turn, and even uninstalling and installing flash again, but theres no change. I also tried messing with the tablet settings, and removing all wacom preferences, but nothing worked.

Any ideas?

(I am using an up to date version of flash pro cc, with windows 8.1 on a laptop with an intel i7 processor, 16gb ram and dedicated graphics)

This topic has been closed for replies.

Correct answer Sangeeta_J_Yelamali

Hi,

This problem is reported and fixed internally!! Fix will be available with next release of Flash Pro.

Thanks,

Sangeeta

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S

Stringhammer

Participating Frequently

Where can I find the "mobile device packaging app" as I do not see anything named this in the CC.

I am still getting sporadic jumps from using this tool on flash. I have had this issue for quite a while now. It's keep me from utilizing flash. Flash is up to date...

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gregoryv50252209

Participant

Thanks for posting this (the image of the problem when using a tablet). I also have the same problem. Flash works fine with the mouse but has the same problem when I try to use my tablet. I just installed flash cc on 1-17-2015 so the issue looks as if it is not resolved. My tablet works fine (with other programs\apps) until I try to use it in flash cc.

Frustrating.

S

Stringhammer

Participating Frequently

Same here,

One trick i have learned... If you unplug your tablet and plug it back in while flash is running it will work sometimes. This has to be a bug.

E

eeyore_eeAuthor

Participant

Here is a video of the issue, using the wacom tablet. The monoprice tablet behaves similarly, but the line jumps away from the bottom left corner rather than the top left. (sorry for the phone video)

As you can see, the lasso tool works fine, and photoshop has no issues with the tablet.

Divine Interface

Participant

I'm having the same problem as well, strange thing is, when i draw with the mouse it doesn't jump but with my huion 610 it constantly jumps and i have screens of the evidence here as well. I tried testing with other programs like photoshop but nothing happens. Strange.

S

Sangeeta_J_YelamaliCorrect answer

Participating Frequently

Hi,

This problem is reported and fixed internally!! Fix will be available with next release of Flash Pro.

Thanks,

Sangeeta

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