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TheOriginalEpic
TheOriginalEpic
Participant
Jun 12, 2017 1:29 PM UTC
Answered

Brush Strokes Disappearing

I have run into a problem that is super annoying and need help. Every time I hit Ctrl-Z to many times it seems glitch out and start erasing the brush strokes that I draw but some how the brush strokes are still there. Here is a video (I'm sorry if there is any lag).

Please help.

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      UDESCO
      UDESCOCorrect answer
      Participating Frequently
      Jun 15, 2017 10:23 AM UTC

      Thanks for reporting the issue and explaining it well!

      We're able to replicate the issue internally and have logged a bug for the same, We shall try to get this fixed asap and update you once it is available.

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      8 replies

      Karin5FDD
      Participant
      Jan 27, 2021 8:29 PM UTC

      i am having the same problem and it happens randomly what can i do to fix it i have to do a project and i cant draw so i cant do it

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      Karin5FDD
      Participant
      Jan 27, 2021 8:33 PM UTC

      i can draw now but after it disapears and the otline is left over what do i do?????

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      QLD Academy5C6A
      Participant
      May 30, 2021 4:36 AM UTC

      I'm having the same issue

       

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      UDESCO
      UDESCO
      Participating Frequently
      Jun 14, 2017 12:23 PM UTC

      Hi,

      I'm unable to reproduce this issue on my machine. Do you see this happen only on a particular file or even otherwise?

      Does it happen everytime or only sometimes, randomly? Please share any more details that can help us replicate the problem at our end along with a test file. Thanks!

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      TheOriginalEpic
      TheOriginalEpicAuthor
      Participant
      Jun 14, 2017 11:24 PM UTC

      Sorry for the delay in replying.

      Here is the the test file that you requested Click Here​

      Its the same one in the video.

      Do you see this happen only on a particular file or even otherwise?

      It happens on every file I run if I tap Ctrl-Z to fast it will start to delete the brush stokes I draw automatically (I thought this was a feature).

      Does it happen everytime or only sometimes, randomly?

      It also seems to happen every time. In early versions of animate I didnt have this problem. I do use a very old and outdated graphics tablet but I dont think that that is a problem.

      Please share any more details that can help us replicate the problem at our end

      The only way that I know to replicate it is by continuously pressing Ctrl-Z. There is a similar problem on another thead Adobe Animate Brush Disappearing but their problem is not triggered by Ctrl-Z it was simply solved by switching the Brush mode to normal, my brush mode was on normal and I had tried to switch to other modes when I saw this thread.

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      UDESCO
      UDESCOCorrect answer
      Participating Frequently
      Jun 15, 2017 10:23 AM UTC

      Thanks for reporting the issue and explaining it well!

      We're able to replicate the issue internally and have logged a bug for the same, We shall try to get this fixed asap and update you once it is available.

      Translate
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