Brush tool bug - vertical lines

Question

Today, I've just downloaded the Adobe Animate software, but now I'm running into a large and irritating issue. While using any brush or pencil tool on my drawing tablet, the brush stroke shoots upward in a vertical line and misplaces the mark of the brush. In order for me to draw on the canvas, I needed to draw out of the canvas' border to create a mark.

What's stranger is that this issue only happens when using my tablet pen (Wacom One tablet & pen) and not when using my mouse. The pen and tablet works normally on programs such as Photoshop or Krita, so I can't see any reason why Animate is acting up.

Any solutions or words of advice? I'd really like to use this software, and it's a shame that I've encountered a bug from the get go.

arvind_bv · Answer

Hello,

There is a fix available for these drawing related issues in the recent update (v20.0.5) available in Creative Cloud Desktop app. After installing please follow below steps.

Edit-->Preferences-->Edit Preferences-->Drawing-->Tablet Input-->Windows Ink(Beta) -->Press OK
Open a new/created document for the changes to take place.

Note: Please be aware Windows Ink option is a beta version and if you face any stylus interaction issues over Application/Tools, switch back Tablet Input to Wintab mode in Preferences.

Let us know if you face any other issues.

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