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Carbonstudio
Carbonstudio
Inspiring
Aug 20, 2021 8:03 AM UTC
Question

Bugs in Animate 21.0.8

Two annoying bugs in the new version (using actionscript based documents).

1 - When you export video/media - Adobe Media encoder doesn't automatically launch. Only way to fix is to quit Animate and Encoder and open both programs before exporting.
2 - When you test the movie and it runs the SWF, it now hangs for around 10 seconds or so before playing the movie? This is so detrimental to my workflow I’ve now gone back to a previous version.

Anyone got a fix or found these issues?

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11 replies

Adobe Employee
Sukhesh Shenoy
Adobe Employee
Sep 15, 2021 8:55 AM UTC

Hi @Carbonstudio , @n. tilcheff 

AME auto launch issue & WAV file import issue has been addressed in the latest Animate update 21.0.9 released today. Please update your copy of Animate & AME to the latest using Creative Cloud Desktop application to avail the fix.

Thanks.

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    n. tilcheff
    n. tilcheff
    Legend
    Sep 15, 2021 10:03 AM UTC

    Thanks @Sukhesh Shenoy 

     

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    Nick - Character Designer and Animator, Flash user since 1998 | Member of the Flanimate Power Tools team - extensions for character animation
    Adobe Employee
    Sukhesh Shenoy
    Adobe Employee
    Aug 24, 2021 6:32 AM UTC

    @Carbonstudio For the first one, the issue is with the latest version of Media Encoder (ver 15.4). As a workaround, kindly install previous version of Media Encoder (15.2) and try exporting video again.

    Thanks, Sukhesh.

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    Adobe Employee
    Pramila5CFE
    Adobe Employee
    Aug 23, 2021 12:56 PM UTC

    @Carbonstudio 
    For the second issue, we do not observe any unusual delay at our end. If you are facing this issue with any specific file, please share it with us for further investigation.

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    Carbonstudio
    CarbonstudioAuthor
    Inspiring
    Aug 23, 2021 12:59 PM UTC

    No specific file, just all files including new blank files.

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    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Aug 23, 2021 2:00 PM UTC

    reset your preferences and retest the 2nd issue, https://helpx.adobe.com/animate/using/set-preferences.html

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    n. tilcheff
    n. tilcheff
    Legend
    Aug 23, 2021 1:20 AM UTC

    It seems that we have to add to the list

     

    3. Inability to read and import standard WAV files in the 44100Hz 16-bit PCM format, which has always been the norm for Flash and Animate.

     

    https://community.adobe.com/t5/animate/struggling-to-properly-import-audio/td-p/12325805

     

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    Nick - Character Designer and Animator, Flash user since 1998 | Member of the Flanimate Power Tools team - extensions for character animation
    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Aug 20, 2021 3:27 PM UTC

    are you using a mac?

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    Carbonstudio
    CarbonstudioAuthor
    Inspiring
    Aug 20, 2021 3:58 PM UTC

    Yea, Mac OS 11.5.2 

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    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Aug 21, 2021 3:14 PM UTC

    at least for issue 1, it's known to adobe and will probably be fixed in the next release. their current recommendation is to use a previous animate version.

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