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Participating Frequently
Feb 1, 2023 7:13 PM UTC
Question

Buttons do not work | Adobe Animate 2021

Hi guys,

I'm using Adobe Animate 2021. When I publish an HTML banner,  the buttons do not work in Chrome, Opera, or Edge. They are only working (while tested in local) in Internet Explorer.

 

The banner opens up, the animations are on point, and the buttons do appear, but they are not functioning - they do not open hyperlinks.

When I test in Adobe Animate itself and in Internet Explorer - they work! 
Also, the buttons work in Chrome when I deploy the banner. 

I would need them to work in Chrome for the client to test them locally.

Any suggestion would help! 

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    6 replies

    Community Expert
    Feb 3, 2023 3:31 AM UTC

    Maybe tried to upgrade to Adobe Animate 23.0.1

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    Participating Frequently
    Feb 5, 2023 9:36 PM UTC

    Thank you! Just tried it, and it behaves the same as the publish in the older version. 

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    kglad
    Community Expert
    Community Expert
    Feb 5, 2023 9:45 PM UTC

    @KragujAnima 

     

    are you still opening your local html file in your browser and triggering a cross-domain violation?

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    kglad
    Community Expert
    Community Expert
    Feb 2, 2023 12:56 PM UTC

    make chrome your (or your client's) default browser and then test from animate.

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