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PauloPina
Participant
May 11, 2017
Answered

Camera problem save/open file

  • May 11, 2017
  • 3 replies
  • 682 views

When I save my file and open the camera again it goes to the upper left side.

Any solution?

It looks like a bug.

Thank you

This topic has been closed for replies.
Correct answer UDESCO

Hi,

Fix for this bug is now available with the latest Animate update (16.5.1.104). You can install this update using the Creative Cloud desktop application. Please try it out and let us know if you still face any issues.

If the update does not show automatically, click on the gear icon at top-right corner of the Creative Cloud application and choose 'Check for App Updates'.

3 replies

UDESCO
UDESCOCorrect answer
Participating Frequently
July 4, 2017

Hi,

Fix for this bug is now available with the latest Animate update (16.5.1.104). You can install this update using the Creative Cloud desktop application. Please try it out and let us know if you still face any issues.

If the update does not show automatically, click on the gear icon at top-right corner of the Creative Cloud application and choose 'Check for App Updates'.

Adobe Employee
June 19, 2017

Hi PauloPina,

We are able to reproduce the issue and working to fix it. In the meantime, as a workaround, if you are using camera in a project, please make sure it is enabled while save and closing the fla file. Please don’t save a fla file with camera in disabled state.

kglad
Community Expert
Community Expert
May 11, 2017

you'll need a better description of the problem whether you want help or you want to report a bug, Feature Request/Bug Report Form

a step-by-step way to reproduce the problem so others can see it is necessary, unless you've rediscovered a known issue.

PauloPina
PauloPinaAuthor
Participant
May 12, 2017

Thanks kglad!

The steps of the problem:

- I make a centralized animation using the camera-zoom

- I close the file

- I open the file

- The animation leaves the center, getting to the left side

* But it is not always that it happens

kglad
Community Expert
Community Expert
May 12, 2017

what's a 'centralized animation'?