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Participant
April 10, 2022
Question

Can't Draw in Animate

  • April 10, 2022
  • 1 reply
  • 983 views

Hey has anyone got a solution for why I cannot draw in Animate, I'm using a mac and since the new update I haven't been able to draw anything in Animate does anyone know how to resolve this?

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
April 10, 2022

can you draw using a mouse (not tablet)? 

 

if not, reset your preferences:

 

1.assign (if none now exist) a custom keyboard shortcut:

2.reset your preferences* (you should not give up on this until you've tried several times)

3.confirm you were successful by checking your keyboard shortcut was reset

 

if it's not, return to step 2 if it is reset, check if the problem is resolved

 

* press and hold Control+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) as you start Animate.

Participant
April 11, 2022

Yeah it didn't work.

kglad
Community Expert
Community Expert
April 11, 2022

what didn't work?