Can't export animation

Question

I'm new to animate and made my first animation, but when I go to test the movie or to export it, the progress bar gets to 100 and then it crashes.  I tried each scene individually and they each work on their own, but not the entire movie.  Thanks for any help you can give!

kglad · Answer

how many frames in all the scenes totaled? do they exceed 16,000?

if not, reset your preferences:

assign a custom keyboard shortcut

reset your preferences, https://helpx.adobe.com/animate/using/set-preferences.html

confirm preferences have been reset by confirming the custom keyboard shortcut has been reset

test your fla.

p.s. make sure you save a backup fla before testing.

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