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Participating Frequently
January 20, 2025
Question

Can't export audio

  • January 20, 2025
  • 1 reply
  • 337 views

I am working with a wav file in Animate and am trying to export the video into a mp4 through Media Encoder. The audio never plays. All I hear is nothing. I tried every type of setting I could think of any nothing works. I tried just using audio from where it came from: a mp4 file I was referencing, but of course Animate just cannot export audio from mp4s when put into the Timeline. I tried using the audio from an FLV version of the mp4, but I need to render out the video from a frame other than Frame 1, and for some reason you cannot just edit a FLV in the Timeline??

 

Why can't I render out audio from Animate in an mp4?

    1 reply

    kglad
    Community Expert
    Community Expert
    January 20, 2025

    is your sample rate 11,22 or 44.1 khz?

    Participating Frequently
    January 20, 2025

    When sending it to Media Encoder, I see the sample rate is 48000 Hz.  Audio codec is AAC.

    kglad
    Community Expert
    Community Expert
    January 20, 2025

    open your sound in audition and resave with 44.1 khz sample rate.