Can't export large files from Animate to AME?

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Up until now, I have been exporting ~30 second files from Animate to AME as .mp4 files with no problem. But now I have a 11 minute Animate movie which I wish to export (in order to upload on Youtube), but the Export to Video function doesn't work for this larger file. I have tried H.264 and Quicktime, and tried making either an .mp4 or .mov, but the "Export Media" progress bar in Animate is consistently stuck at 98% and never sends the file to AME. In addition, it keeps generating a file in the 'tmp' Adobe folder that is hundreds of gigabytes big.

I believe the problem is with the file size or the duration of the video, as I tried exporting a smaller scene within the video and it worked fine. Is there a solution to this? It is frustrating that I have a finished video but am stuck at the last step.

Import and export

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kglad

Community Expert

try @Mohanaraj's suggestions first.

if they fail, try opening ame and then exporting.

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D

defaultrwfxem369nvwAuthor

Participating Frequently

Thank you very much for your response. I'm not sure what you mean by opening AME and exporting. Does that mean I should simply have the program open in the background beforehand? Or is there a way to export it from Animate solely using AME?

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kglad

Community Expert

ame open in background.

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Mohanaraj

Adobe Employee

Hi @defaultrwfxem369nvw - Can you please try "QuickTime" format with "Default (Animate)" preset and see if the video export goes through? If yes, you can then encode to a desired format later in AME.

Thanks!

Mohan

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D

defaultrwfxem369nvwAuthor

Participating Frequently

Thank you very much for your response. I tried exporting using Quicktime and Default (Animate) but it is again stuck at 98%. I let it run for about an hour but it didn't complete. I don't know if this is intended to happen, but it created a MOV file that was about 200 gigabytes in the folder I was exporting to. I tried opening it but it said there was an error.

I tried removing the sound and exporting a portion of the graphics as an .mp4, and it did successfully export. This makes me believe the file is too large, but that doesn't really make sense either. I wonder if there is something wrong with my settings.

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