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juliam56342833
Inspiring
Apr 17, 2024 9:51 PM UTC
Question

Can't find exported video/media

Hi,

 

I exported 2 videos from Animate so that they can convert to mp4s in Media Encoder.  I did specify a location before exporting, but couldn't find them anywhere.  What else can I do?

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4 replies

Mario_CR
Community Expert
Community Expert
Apr 17, 2024 11:47 PM UTC

If you're on Windows 11 go to the folder in question and press F5 to refresh the document window.

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juliam56342833
Inspiring
Apr 18, 2024 12:54 PM UTC

I'm actually on Windows 12 and refreshing it didn't work.  But for now I found a work around where instead I exported it as a Quicktime then brought it into Media Encoder to convert it to a mp4.

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kglad
Community Expert
Community Expert
Apr 18, 2024 1:16 PM UTC

you probable just need to check ame's export site.

 

 

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kglad
Community Expert
Community Expert
Apr 17, 2024 10:02 PM UTC

you set ames export site?

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