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Inspiring
December 23, 2017
Answered

Can't hear Audio after Export Video

  • December 23, 2017
  • 2 replies
  • 2680 views

I'm running Adobe CC 2018 on an iMac OS X computer.

I have a  long audio wave file on it's own timeline. I exported it to video but the audio cannot be heard while playing the video.

Any suggestions?    

This topic has been closed for replies.
Correct answer Colin Holgate

Aside from making sure the audio is good, there is a separate issue in some versions of Animate, where if the sound sync is set to Event, and the sound starts on frame 1, it doesn't appear in the exported video. Either change the sync to Stream, or move the start of the sound to frame 2.

2 replies

Colin Holgate
Colin HolgateCorrect answer
Inspiring
December 24, 2017

Aside from making sure the audio is good, there is a separate issue in some versions of Animate, where if the sound sync is set to Event, and the sound starts on frame 1, it doesn't appear in the exported video. Either change the sync to Stream, or move the start of the sound to frame 2.

AnotherMeAuthor
Inspiring
December 25, 2017

Aside from making sure the audio is good, there is a separate issue in some versions of Animate, where if the sound sync is set to Event, and the sound starts on frame 1, it doesn't appear in the exported video. Either change the sync to Stream, or move the start of the sound to frame 2.

Moving the audio to frame two corrected the issue. I could hear it after I exported it.

I can't recall how to change the sync to Stream. How do I do that again?

kglad
Community Expert
Community Expert
December 25, 2017

select the timeline sound and in the properties panel there's an option (for as3 projects)

kglad
Community Expert
Community Expert
December 23, 2017

open the wav file in audtion and save with sample rate 11,22 or 44 and bitrate 8 or 16.  reimport to animate and then test your video.