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mashewcashew
Participant
Jul 3, 2017 1:34 PM UTC
Answered

Can't Hear Audio in Animate CC

     Hi so as you see from the title above I'm having tons of issues with audio. At first I was not able to import audio into the library. While I did solve that, now I cannot HEAR the audio when I drag along the timeline OR just hit the play button. I feel like there's some really easy solution to this, but I wouldn't have any idea as to what it is.

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Colin Holgate
Colin HolgateCorrect answer
Inspiring
Jul 3, 2017 2:07 PM UTC

If you want to scrub the timeline and hear sound, or if you want to play the sound from somewhere other than the start, you would need to be using an Actions Script 3 FLA, and have the Properties sync option for the sound be set to Stream.

HTML5 Canvas only does Event sync. If you have to make your animation work in HTML5 in the end, first work on the animation as AS3, so you can use Stream sync, then when you're happy with the timing you can use the Commands menu to Convert to Other Document Formats, to make an HTML5 Canvas version.

26 replies

Sunrise5E56
Known Participant
Aug 30, 2020 6:44 AM UTC

Hey im having a similar problem my audio is a mp3 and its in stream but when i import it then edit my animation the audio cuts off (the audio i have is less then the amount of frames i have for it) and its pretty frustrateing cause the only solution i found for it is just to creaye a new layer and import the sudio again so its up to date please help

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kglad
Community Expert
Community Expert
Aug 30, 2020 7:33 PM UTC

what's the problem?  the audio stops in the ide (authoring environment) when you scrub/play the timeline containing the audio?

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Sunrise5E56
Known Participant
Aug 30, 2020 7:43 PM UTC

No, its compleately fine when i first import the audio but then if i add more frames anywhere but the end of the animation, it stops aprutly where it was last played and dosent continue the rest of the song

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Participant
Jun 4, 2020 4:48 PM UTC

Currently using AS3, doesn't work. Help please.

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Participant
Feb 12, 2020 8:06 PM UTC

Thank you for this answer, it worked! 

Some notes for implementing this answer:

You need to click on the frame with the audio on in order for the window with changing the Sync to Stream option to become available to you. The properties Sync option can be found in Window - Properties - Frame. 

 

Thanks again man, lots of love ❤️ 

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Participant
Nov 13, 2020 12:13 AM UTC

Thank you, too! I was having the same issue.

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Participant
Feb 2, 2020 4:25 PM UTC

Thank you so much for this information but Im having trouble findingwhere to change the properties sync option for the sound be set to Stream. I am using a Macbook. Do you know where I could go to change these on the app?

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Participant
Feb 28, 2018 11:52 PM UTC

That's extremely impractical and information that would should be on a need to know basis before selecting a project type.

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Colin Holgate
Inspiring
Mar 1, 2018 1:01 AM UTC

Which was the part that is extremely impractical?

For anyone else who chances across this 8 month old post, it's worth noting that the convert option is now on the File menu (File/Convert To...), and not in the Commands menu in the later versions of Animate.

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Legend
Mar 1, 2018 1:38 AM UTC

And I'm not sure he understands what "need to know basis" means.

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Colin Holgate
Colin HolgateCorrect answer
Inspiring
Jul 3, 2017 2:07 PM UTC

If you want to scrub the timeline and hear sound, or if you want to play the sound from somewhere other than the start, you would need to be using an Actions Script 3 FLA, and have the Properties sync option for the sound be set to Stream.

HTML5 Canvas only does Event sync. If you have to make your animation work in HTML5 in the end, first work on the animation as AS3, so you can use Stream sync, then when you're happy with the timing you can use the Commands menu to Convert to Other Document Formats, to make an HTML5 Canvas version.

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mashewcashew
Participant
Jul 3, 2017 2:24 PM UTC

Thank you so much!!!

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