Inspiring

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Can't import (copy) illustrator file to animate

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Hi, i created an illustration in Illustrator CC 2018 and tried to copy it to Animate CC 2018 and i got the message: "Could not import the file because the file type is unrecognized." So i tried saving it as .ai and. svg and importing it but got the message: "One or more files were not imported because there were problems reading them."

Any help would be appreciated. Thank you.

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mexomCorrect answer

Inspiring

Hello. Since nothing i tried seemed to be working, i decided to removie Animate and re-download it. It works now. But i appreciate the help

Participant

I also have a same problem.

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mexomAuthorCorrect answer

Inspiring

Hello. Since nothing i tried seemed to be working, i decided to removie Animate and re-download it. It works now. But i appreciate the help

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Community Expert

Community Expert

you're welcome.

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Inspiring

Hi mexom

just in between: Have you tried other AI files? Is it only the one TEST which doesn't import?

Klaus

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Participant

Yes, me too. Only 1 file cannot import into animate, others can.

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Community Expert

Community Expert

resave from ai with a new name. then try and import that newly saved ai file.

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Community Expert

Community Expert

in animate, click file>import>import to library and select ai from the file type drop down.

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mexomAuthor

Inspiring

I did, but i get the message that there was a problem reading it.

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Community Expert

Community Expert

attach a screenshot showing the selected ai file just before you click open.

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