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Participating Frequently
Jul 16, 2023 2:59 PM UTC
Answered

Can't open any .fla's anymore.

After moving my .fla files to an USB drive most of said .fla's no longer open on my PC. I get the message 'An error occurred opening file...' when trying to open them using Animate 2023. Some details:

  • I can open the files normally when using Adobe Animate 2021 and 2022 (but not 2023)
    I can work with 21 and 22 but those versions are very unstable for me, crashing every ~30 minutes or so, I'd prefer using ver. 2023 if possible.
  • .fla's that are downloaded from third sources ALSO get me this error. I downloaded custom sprites from a website and every single .fla received the same message, 'An error occured opening file...' upon opening.

    I've tried:
  • Reinstalling Animate (didn't fix)
  • Trying to repair .fla's with Winrar (Winrar refuses to open the rar/zip file, stating it's either corrupted or an unknown format - didn't fix)

    Any possible fix besides clean OS reinstall? I'm simply stumped.
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Mario_CR
Mario_CRCorrect answer
Community Expert
Jul 16, 2023 9:17 PM UTC

Opening files from older versions gives an error in v. 23.0.2. The bug has been reported and devs are working on a fix for the same.

https://community.adobe.com/t5/animate-discussions/bug-aa-23-0-2-cannot-open-flash-8-cs3-and-cs4-fla-files/m-p/13811827#M365688

 

27 replies

Mario_CR
Community Expert
Mario_CRCommunity ExpertCorrect answer
Community Expert
Jul 16, 2023 9:17 PM UTC

Opening files from older versions gives an error in v. 23.0.2. The bug has been reported and devs are working on a fix for the same.

https://community.adobe.com/t5/animate-discussions/bug-aa-23-0-2-cannot-open-flash-8-cs3-and-cs4-fla-files/m-p/13811827#M365688

 

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Participating Frequently
Jul 16, 2023 9:36 PM UTC

I went back to v. 23.0.0 and all my .fla's work correctly, even the old ones. Thanks for bringing the thread up.

 

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kglad
Community Expert
Community Expert
Jul 16, 2023 3:05 PM UTC

reset your animate 2023 preferences:

uninstall animate 2023 including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

reinstall animate 2023

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Participating Frequently
Jul 16, 2023 6:22 PM UTC

Apologies for the delay.
I did as you said, but I still can't open the files and Animate gives me the same 'An error occured opening file...' notification when I do so.

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kglad
Community Expert
Community Expert
Jul 16, 2023 6:50 PM UTC

upload one of the problematic fla's to a file share or server and post a link

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