Skip to main content
Claudia Irene Gonzalez
Participant
October 31, 2019
Answered

Can’t open .mov files

  • October 31, 2019
  • 1 reply
  • 1613 views

Hi there,

 

All if a sudden whenever I save a .fla file into a .mov it doesn't open in QuickTime nor in Adobe Media Converter. I need to save it as an MP4. Not sure why all of a sudden it doesn't work. The MP4 file is 132mb which is small for what the file should be. What's going on? 

This topic has been closed for replies.
Correct answer Nick Gioia

You should export as a .mov and then take it through media encoder and export as a .mp4.

1 reply

Nick GioiaCommunity ExpertCorrect answer
Community Expert
November 5, 2019

You should export as a .mov and then take it through media encoder and export as a .mp4.

Claudia Irene Gonzalez
Participant
November 8, 2019

Thats what I do already. That's what's not working anymore. That's what I normally do but it no longer works.