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faustilho
Participant
March 15, 2019
Answered

Can´t see images

  • March 15, 2019
  • 3 replies
  • 283 views

Hello, this is what I see in the Adobe Libraryplease help me

    This topic has been closed for replies.
    Correct answer mark@headTrix

    It seems like you are able to CONNECT to the creative cloud, and it looks like your images are somehow not linked correctly.

    I would try quitting all adobe applications, restarting your internet. Then open again and check your library.

    If you have the same problem, try logging in Creative Cloud ( Adobe Creative Cloud  ) to see if your images are in the cloud.

    Looks like it lost its connection.


    You can also open up the creative cloud application, then click on the 33 dots to the right of your profile icon, and choose "Preferences"

    (see image below)

    Under Preferences, choose Files, and in Files Uncheck and then recheck the "Creative Cloud Sync" checkbox.


    Hope that helps.

    cheers!

    mark

    3 replies

    M
    Community Expert
    mark@headTrixCommunity ExpertCorrect answer
    Community Expert
    March 15, 2019

    It seems like you are able to CONNECT to the creative cloud, and it looks like your images are somehow not linked correctly.

    I would try quitting all adobe applications, restarting your internet. Then open again and check your library.

    If you have the same problem, try logging in Creative Cloud ( Adobe Creative Cloud  ) to see if your images are in the cloud.

    Looks like it lost its connection.


    You can also open up the creative cloud application, then click on the 33 dots to the right of your profile icon, and choose "Preferences"

    (see image below)

    Under Preferences, choose Files, and in Files Uncheck and then recheck the "Creative Cloud Sync" checkbox.


    Hope that helps.

    cheers!

    mark

    headTrix, Inc. | Adobe Certified Training & Consulting
    kdmemory
    kdmemory
    Inspiring
    March 15, 2019

    Hi Faustilho

    In which CC Application are seeing this Minha bibliotheka?

    It looks like the links are broken, files have moved.

    Maybe some of the workarounds here What to do when the Creative Cloud Libraries panel doesn't load might help.

    Generally I think your question will be better served in this forum Adobe Creative Cloud

    You are here in the Animate CC forum.

    Klaus

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    March 15, 2019

    What to do when the Creative Cloud Libraries panel doesn't load

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