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fanta458
Inspiring
August 7, 2018
Question

Can't test animation in Browser

  • August 7, 2018
  • 2 replies
  • 7448 views

Hi there

I'm creating animations in Animate cc using the Snapsvg Animator. I used to go to Control>test which would open the test animation in my browser (Chrome), however it seems to have stopped allowing me to do this? Now if I click on test the Timeline panel flicks over to the Output panel and specifies the publish settings but it no longer opens a browser tab and plays the animation....despite 'test > in browser' being ticked in the menu.
I know this is a question regarding a third party plugin but I can't find specific forum for it anywhere else. Help on this would be much appreciated
Cheers.

    This topic has been closed for replies.

    2 replies

    Admirable_Echo5CFC
    Known Participant
    April 29, 2020

    Can't delete my message

    ankushr40215001
    Inspiring
    August 9, 2018

    Hi,

    As a first step please try enabling "Open Animate and Script Documents in Separate Windows" from Edit> Preferences window as shown below.

    If even it doesn't work the next thing I would suggest is to post this bug here which is the GitHub page of the developer of this plugin - Issues · cjgammon/SnapSVG-Animator · GitHub​.​

    Hope this helps.

    Thanks!

    Ankush

    fanta458
    fanta458Author
    Inspiring
    August 9, 2018

    Thanks so much for your reply ankushr40215001. I've tried your suggestion and it works when I create a new animation but not on my existing animations that are having the problem. I'm thinking I might try to recreate one of the animations and see if it happens again.

    When I built the animations, I could test them in the browser for a while throughout the initial stages of the build process but then the ability to do so seemed to stop. I wonder if it's got something to do with the SnapSvg add-on getting 'overwhelmed' as complexity is added to the animation? But I don't think my animations are very complex in nature?

    I posted this as an issue on Github as per you suggestion a week ago but have not had any replies

    Cheers

    ankushr40215001
    Inspiring
    August 10, 2018

    This can also happen because of preferences corruption.

    Let us try restoring them as well.

    Close Animate and delete the following folders from your system and Launch Animate. It will now recreate a fresh preferences folder.

    C:\Users\<username>\AppData\Roaming\Adobe\Animate\all versions

    C:\Users\<username>\AppData\Local\Adobe\Animate CC

    Let me know if this helps.

    Thanks,

    Ankush