Skip to main content
Known Participant
November 22, 2021
Question

Cannot export a .MOV file anymore

  • November 22, 2021
  • 3 replies
  • 919 views

Animate exports a .MOV file but

after an Adobe update, it creates a TMP*.mov file which it automatically takes into Media Encoder.

I don’t want to encode or compress or change the file, I want the original .MOV

It won’t let me save the .mov exported file to a folder anymore.

The TMP version is created in an obscure folder that I can find and I CAN drag it out and rename it but I shouldn’t have to.

The “Start Adobe Encoder Render Queue immediately” box is un-ticked.

 

Been banging my head on the desk for an hour now trying to get Adobe to do something that used to take only a few minutes.

This topic has been closed for replies.

3 replies

thepixelsmith
Community Expert
Community Expert
November 24, 2021

Are you on Windows or Mac?

Mario_CR
Community Expert
Community Expert
November 22, 2021

To get the 'original' MOV file out of Animate simply use the following preset in the export window:

Format: Quicktime / Preset: Default (Animate)

It will render it without sending it to AME.

_keyframer
Community Expert
Community Expert
November 22, 2021

Exactly - the option to send to AME is grayed out also - sothe result is only a MOV file.

Animator and content creator for Animate CC
_keyframer
Community Expert
Community Expert
November 22, 2021

What does your export settings from Animate look like? Are you choosing Quicktime?

Animator and content creator for Animate CC