Skip to main content
frankc20445643
Participant
Jun 13, 2022 8:30 PM UTC
Answered

Cannot export mp4 from Animate with custom aspect ratio

I am trying to export an animation (to video) from Adobe Animate that is 1080x1920 for use in Instagram stories...

 

But when I export this animation to video - the mp4 I get back has black bars on the sides...

 

 

I don't want the black bars on the sides. I just want the 1080x1920.

Any help would be apprciated!

    Mario_CR
    Mario_CRCorrect answer
    Community Expert
    Jun 14, 2022 3:07 PM UTC

    Try exporting it again with this preset: H.264 / Match Source (High Bitrate)

    View reply

    7 replies

    Mario_CR
    Community Expert
    Mario_CRCommunity Expert
    Community Expert
    Jun 14, 2022 3:33 AM UTC

    The black bars might just be from the video player. What are the dimensions of the file in Finder? Does it say the video is 1080×1920 or does it show another value entirely? Have you try uploading it to IG to see how it looks? Let us know.

    Translate
      frankc20445643Author
      Participant
      Jun 14, 2022 12:21 PM UTC

      Thanks for the feedback. Just checked and the dimensions are 1920x1080 - the oppposite of what I'm looking for.

      Translate
      Mario_CR
      Community Expert
      Mario_CRCommunity ExpertCorrect answer
      Community Expert
      Jun 14, 2022 3:07 PM UTC

      Try exporting it again with this preset: H.264 / Match Source (High Bitrate)

      Translate
      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices