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Participant
April 23, 2024
Question

Cannot find the MP4 file that exported from Animation in my files

  • April 23, 2024
  • 4 replies
  • 194 views

I have a student trying to export their animation to an MP4 file. After Media Encoder exports it, the student tries to find the MP4 file in the output location they chose, but it cannot be found. We tried exporting it again, but it still does not appear, only the original .fla file is there. 

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    4 replies

    kglad
    Community Expert
    Community Expert
    April 25, 2024

    do you see the export location?

     

    take a screenshot.

    Participant
    April 25, 2024

    Okay, now looking again at Media Encoder, the file we are trying to export is stuck on 'Ready' in Media Encoder. It is stuck in the queue. How do I get it to start encoding?

    Community Expert
    April 24, 2024

    Have you done a search on your machine? 

    kglad
    Community Expert
    Community Expert
    April 23, 2024

    what's the output listed in ame? ie, don't render automatically when exporting from animate