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callenj6437620
Participant
July 12, 2018
Answered

Cannot run Animate Setup

  • July 12, 2018
  • 7 replies
  • 936 views

I try to open Animate Setup, but whenever i click (or right click and click "open") nothing happens. i am on Windows 10 and use a Surface Pro.

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    Correct answer Nick Gioia

    Maybe try uninstalling animate cc and reinstall it. Then restart your computer.

    7 replies

    kglad
    Community Expert
    Community Expert
    July 12, 2018

    install the cc desktop app from here https://creative.adobe.com/products/creative-cloud and use it to install your adobe subscription and trial programs.

    callenj6437620
    Participant
    July 13, 2018

    I install it, it tells me to wait for the app to open. my PC sleeps before it can open.