Cant Open New Project in Animate

Forum|Forum|7 years ago
April 27, 2019
1 reply
1071 views

Hi i am running into this issue with my adobe Animate:

So i launch the app and it opens but i don't get the window to start or open recent projects and if i go into the files tap the 'New Project' button is grayed out but the 'New from template' button is. If i click on the 'New from template' button i then can hit 'New Project' but then a blank window opens up and i still get nothing.

Please Help

This topic has been closed for replies.

Correct answer kglad

reset your preferences -

http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html

(or remove Win: C:\Users\<username>\AppData\Local\Adobe\Animate CC <version>\ and

C\Users\<username>\AppData\Roaming\Adobe\Animate\<version>\

Mac: /Users/<username>/Library/Application Support/Adobe/<Animate CC version>/ and

/Users/<username>/Library/Preferences/Adobe/Animate/<version>/)