Skip to main content
jeffery wright
jeffery wright
Inspiring
November 18, 2016
Answered

CC 2015.2 Export Movie Gif Transparency Bug?

  • November 18, 2016
  • 2 replies
  • 547 views

Whether I click Transparency or not, I get a Gif with the white color as transparent!

What exactly is the purpose of that option if it is ignored?

When I deselect 'Smooth' it removes the transparency, but White is replaced with a sort of lavender color! Is this a prank?

What is going on with the development team at Adobe? Why do they think their busy customers have time to cope with this kind of nonsense?

Here's a hint, Adobe: When I click Transparency I expect Transparency. When I do not click Transparency, I do not expect Transparency.

Let me know where I lost you, if you are still baffled.

    This topic has been closed for replies.
    Correct answer Colin Holgate

    I wanted to reproduce the problem, but I find that export movie is giving me an error, which I'll report.

    Meanwhile, do you know that the current version of Animate has an Export Animated GIF option? In that export unchecking transparent makes the background become solid white.

    If you wanted to give that a try, and you use the CC menu to do the update, you're given the option of keeping the old version around. If you do that and you don't like the new version you could go back to using the old one. Or you could optimistically do the update, replacing the old version, and if something goes wrong you can download the old version again.

    2 replies

    Colin Holgate
    Colin HolgateCorrect answer
    Inspiring
    November 18, 2016

    I wanted to reproduce the problem, but I find that export movie is giving me an error, which I'll report.

    Meanwhile, do you know that the current version of Animate has an Export Animated GIF option? In that export unchecking transparent makes the background become solid white.

    If you wanted to give that a try, and you use the CC menu to do the update, you're given the option of keeping the old version around. If you do that and you don't like the new version you could go back to using the old one. Or you could optimistically do the update, replacing the old version, and if something goes wrong you can download the old version again.

    jeffery wright
    jeffery wrightAuthor
    Inspiring
    November 18, 2016

    Thanks, I am using the Export Animated GIF option as I am attempting to export an animated gif.

    Unchecking Transparency has no effect as I have shown, above.

    As you can see in my screengrabs above, Transparency is not checked, but still get Transparency.

    Colin Holgate
    Colin Holgate
    Inspiring
    November 18, 2016

    Your subject suggested that you were doing an export movie gif, but your screenshot is from Export Image. The new feature I was talking about is under File/Export/Export Animated GIF.

    If you really just want a still image, do you get different results if you choose File/Export/Export Image... instead of File/Export/Export Image (Legacy)...?

    For what it's worth, I get opaque white on my Mac, and there may be a Windows specific problem that someone else could try to replicate.

    As a backup plan, could you use PNG instead?

    jeffery wright
    jeffery wrightAuthor
    Inspiring
    November 18, 2016

    Timeline screenshot:

    Look ma, NO transparency:

    The result, WTF?

    Let's try this setting:

    Are you effing kidding me with this result?

    Only Adobe could take this simple, primitive task and make it into a monumental cluster-F of a time waster.

    How is it no one checks these things before they release their software?

    Does anyone at Adobe have anything to say for themselves? Is there a defense for this?

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices