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Participant
October 18, 2023
Answered

CC Animate crashes when I import Illustrator file

  • October 18, 2023
  • 1 reply
  • 450 views

CC Animate crashes when I import an Illustrator file. Yesterday it worked just fine. Now every time I import to Stage an .ai file, the app crashes.

    Correct answer tonilo66

    reset your preferences.


    I fixed it. FYI, it had to do with an unembedded image in the .ai file. 

     

    1 reply

    kglad
    Community Expert
    Community Expert
    October 18, 2023

    drag the ai file to animate

    tonilo66Author
    Participant
    October 18, 2023

    Same problem. Crashes as well.

    kglad
    Community Expert
    Community Expert
    October 18, 2023

    reset your preferences.