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cory.s
Participant
January 21, 2020
Question

Change temp .MOV location in 2020

  • January 21, 2020
  • 3 replies
  • 2372 views

Hello,

So I've noticed when exporting a video, Animate 2020 likes to create a temporary .mov file to C:/

 

But, my computer is set up with a C-Drive that's very limited on space (used for booting up my computer) and a bigger drive (D:/) to store information. I installed Animate 2020 on the bigger drive, D:/-- yet Animate 2020 still insists on creating the temp .MOV file on C:/

Because there's not enough space on C:/-- Animate will always crash when trying to create the temp .MOV.


Is there a way to change where Animate 2020 saves the temp .MOV file?

This topic has been closed for replies.

3 replies

Participating Frequently
November 8, 2020

The location where it stores the temp data is C:\Users\<your username>\AppData\Local\Adobe\Animate 2020\en_US\Configuration\tmp 
I don't know why Adobe doesn't have an option to change this location in the settings since they do for all other Adobe products (that would be a good future enhancement request).

At any rate, since it must be in that location, you can trick the program by creating a hard-link in that location to some location on your large drive. You will need to open command prompt as administrator, make sure you know the full path for your new temp directory (and it exists) and then you can use mklink to create the hardlink

mklink /H C:\Users\<your username>\AppData\Local\Adobe\Animate 2020\en_US\Configuration\tmp D:\AdobeTmp

Participating Frequently
November 8, 2020

Hi techaleb
I tried that on my HP Omen laptop. And triple checked multiple times that the directory names are VERY accurate to do the Mklink as you suggested. But everytime I do it in Command Prompt (Running as Administrator) I always keep getting the "The syntax of the command is incorrect."

Am I doing something wrong here?

Participating Frequently
November 12, 2020

I wrote the original post on my phone, but I had a later reply that fixed the typos. However, it doesn't look like it is still there.

Here is the correct command. The only changes are removing /H (since hardlinks have to be on the same drive) and putting quotes around the paths (since Animate 2020 has a space in it). 
mklink "C:\Users\<your username>\AppData\Local\Adobe\Animate 2020\en_US\Configuration\tmp" "D:\AdobeTmp"

Participating Frequently
August 23, 2020

G'day.
I'm having this same issue. I got a animation project I've been working on for a while. Everytime I go to export it, the temp MOV file that is getting created dramatically fills up my C: drive despite I install this program onto my Data 😧 drive which has A LOT of space. Adobe can you give us a solution how we can change the temp MOV file location to DATA 😧 drive so that it will not impact or crash the exporting proccess. Us paying customers have the right to be heard.

Participating Frequently
August 23, 2020

P.S. Yes I am exporting all my projects to 😧 drive, However the Temp MOV files made I want to change it to 😧 So that it doesn't fill My C: drive dangerously fast  as it keeps crashing the program all the time.

_keyframer
Community Expert
Community Expert
January 22, 2020

Is the document you are exporting already saved to D drive? I don't think there's a way to specify a scratch disk in AnCC.

 

Animator and content creator for Animate CC
cory.s
cory.sAuthor
Participant
January 22, 2020

Yes, the file I'm exporting is already on D:/