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herowizh6723053
Participant
September 26, 2018
Answered

Continuous drawing with paint brush/pencil tool.

  • September 26, 2018
  • 2 replies
  • 566 views

I just updated to Adobe Animate 2018 and when I used the paint brush tool but when I lifted my pen from my tablet it still continued to draw. I then tried the pencil tool but the same thing happened. This only happened with the pencil tool when I used Animate 2015. I would downgrade to 2015 but I want the camera tool.

I have tried restarting my tablet drivers, restarting Adobe Animate, restarting my PC and closing all high CPU usage apps to see if lag was the problem.

    This topic has been closed for replies.
    Correct answer Preran

    Apologize for your experience and thank you for taking care of the initial troubleshooting. I suggest getting in touch with our tech support team for further investigation and assistance.

    Contact Customer Care

    Thanks,

    Preran

    2 replies

    N
    Community Expert
    Nick GioiaCommunity Expert
    Community Expert
    October 10, 2018

    What kind of tablet are you using? It could be the tablet?

    H
    herowizh6723053Author
    Participant
    October 11, 2018

    I use a wacom ctl-480.

    Preran
    PreranCorrect answer
    Legend
    October 10, 2018

    Apologize for your experience and thank you for taking care of the initial troubleshooting. I suggest getting in touch with our tech support team for further investigation and assistance.

    Contact Customer Care

    Thanks,

    Preran

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