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Participant
July 10, 2026
Question

Copying art from illustrator to animate

  • July 10, 2026
  • 2 replies
  • 23 views

Whenever I try to add a file from illustrator as a .ai or .svg file it wont let me import it at all (or copy-paste it in). My entire software just crashes from it. It does let me import jpeg and png (even files that are much bigger than my .ai and .svg files) with no problem. I want my files as vectors and with layers. Can anyone help?

    2 replies

    Mario_CR
    Community Expert
    Community Expert
    July 12, 2026

    Update to the latest version (24.0.14), it should be fixed now: 

    https://helpx.adobe.com/animate/desktop/troubleshooting/fixed-issues.html

     

    Participant
    July 13, 2026

    I did actually try updating after I first encountered the issue, so I am on that version and it still doesnt work. Interesting that the issue is one of the fixes to based on that ill try uninstall and redownloading it but I doubt it will work since I already tried that

    kglad
    Community Expert
    Community Expert
    July 13, 2026

    i’m using 24.0.13 and i don’t see a problem (using win 11).  are you using a mac?

    kglad
    Community Expert
    Community Expert
    July 10, 2026

    try resaving the ai file to your desktop.  then import the desktop ai file.

    Participant
    July 11, 2026

    it still didnt work, it just crashes the same.