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Participant
August 29, 2018
Question

Corrupted file in Animate CC 2018?

  • August 29, 2018
  • 3 replies
  • 1247 views

Hello, so I was working on an animation project in Animate CC when there was a sudden (very unexpected) power outage. My computer crashed, and so did all of my programs running at the time. I turned on my computer and opened Animate to continue working. I had been saving my work quite often, but when I tried to open my project, I received this notice.

So... I guess the power outage made my file corrupt?

I have tried finding the auto recovery files for this document in many places and have not succeeded. I have the settings turned on to autosave every 10 minutes, but there doesn't appear to be any recovered documents. I really need this file, is there any way I can fix it? And why do I not have any recover files?

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3 replies

_keyframer
Community Expert
Community Expert
August 29, 2018

Ugh!

Can you upload or attach the file so we can try?

Animator and content creator for Animate CC
Participant
August 29, 2018

I've uploaded the file to google drive here: 1sand.fla - Google Drive

Kanikas
Community Manager
Community Manager
August 29, 2018

Moving to Adobe Animate CC

kglad
Community Expert
Community Expert
August 29, 2018

look in that Summer folder for a file with the word RECOVERY appended.

Participant
August 29, 2018

I have, there are none. I'm very confused because I do have auto-save turned on.