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thatphukao
Participant
Feb 18, 2019 7:02 AM UTC
Answered

Could not import audio into library/stage?

I could not import any kinds of audio into animate.

I have tried converting with media encoder various kind including mp3 and wav.

are there anyone with the solution?

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    Nick GioiaCorrect answer
    Community Expert
    Feb 26, 2019 8:10 PM UTC

    You should just be able to drag the Audio file right into the library with no issue. Then drag the audio on the stage and it will drop on the layer you chose. make sure you have the setting in audio properties set to stream so you can hear the audio on the timeline.

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    20 replies

    Nasywa5FE2
    Participant
    Sep 22, 2021 2:18 AM UTC

    I was having the same problem, the solution is to make an MP3 file with 22500 HZ settings, bcs I tried to convert it to WAV but WAV file approx. 2x or even bigger than MP3 files and it takes alot of space, so I convert it to MP3 with 22500 HZ and it works :3 Try to use Audacity, it can help you change the HZ settings very simple, hope it helps you.

     

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    Marieke2d
    Marieke2d
    Inspiring
    Sep 22, 2021 8:12 AM UTC

    I did what Sukhesh Shenoy suggested and I updated to the latest version.This fixed the problem.

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      Harvey5E88
      Participant
      Sep 3, 2021 7:58 PM UTC

      I have this problem too and nothing helped I have a very short temper and a lot of stress so is very annoying 

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        n. tilcheff
        n. tilcheff
        Legend
        Sep 3, 2021 11:07 PM UTC

        There is a bug importing audio in AA 21.0.8. Revert to a previous version of the program.

         

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        Nick - Character Designer and Animator, Flash user since 1998 | Member of the Flanimate Power Tools team - extensions for character animation
          Marieke2d
          Marieke2d
          Inspiring
          Sep 4, 2021 2:22 PM UTC

          Are you serious? I'm going to try it at once!

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          EGV
          Participating Frequently
          Oct 1, 2020 8:27 PM UTC

          Hello, I am having this problem but with images.

          It was working but then it stopped. I import the image it does the importing process, does not say error or nothing. I can see the imported image on the timeline and on the library but nowhere on the stage? I have not found an answer. On the stage all i see is the plain white stage and a blue square like if the import was there but its not visible. How can i fix this?

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          ClayUUID
          Legend
          Oct 1, 2020 8:36 PM UTC

          And you're SURE you don't have your layers set to outline mode?

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          EGV
          Participating Frequently
          Oct 1, 2020 8:47 PM UTC

          How would i know if i do have it to outline mode? IF i do how can i change it and what should i change it to?

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          Community Expert
          Nick GioiaCommunity ExpertCorrect answer
          Community Expert
          Feb 26, 2019 8:10 PM UTC

          You should just be able to drag the Audio file right into the library with no issue. Then drag the audio on the stage and it will drop on the layer you chose. make sure you have the setting in audio properties set to stream so you can hear the audio on the timeline.

          Translate
            kdmemory
            kdmemory
            Inspiring
            Feb 18, 2019 1:24 PM UTC

            Hi thatphukao

            Just to get a clearer picture:

            You go to File -> Import -> Import to Library and you have the Enable drowdown set to All Openable Formats

            and then you select a sound file either format: *.wav or *.mp3

            after this you press Open

            and then, what happens next: Nothing? Or do you get an error message?

            Something like "Can't import .. blah .. because data is corrupted" or similar?

            Or is the sound file actually added to your Library but doesn't play?

            Doesn't play in the Library Preview panel?

            Doesn't play when you add it to a Layer in the Timeline?

            Doesn't play when you use code to start your sound.

            What kind of code? Javascript? Or AS3?

            Please describe the scenerio a little clearer. And maybe this helps:

            How to use sound in Adobe Animate CC

            Klaus

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              Foxi_Skye
              Foxi_Skye
              Participant
              Feb 7, 2022 10:41 PM UTC

              Mine has the error code after I choose the audio from my file. Also, how do you enable "All Openable Formats"?

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              Nasywa5FE2
              Participant
              Feb 13, 2022 7:05 AM UTC
              My advice,

              First, try to change your Audio File into MP3 with Project Rate (Hz) 22050

              You can try to change it on Audacity, it works for me and its really
              convenient

              Before I using Audacity, even if I have an MP3 File it might not work,
              unless you change the Project Rate manually using such an app as Audacity

              I even try to change MP3 File into WAV which have 10x mb of MP3 File just
              to make it insertable,

              But I found Audacity and it is very convenient,

              If its still not working, try to download the music again through other web
              and do the same steps as using Audacity and change to MP3 File with Project
              Rate 22050,

              It happened to me that even tho I changed the format using Audacity, the
              music I downloaded by URL through some web doesn't work,

              So I have to redownload by URL again through other web and apply the steps
              on Audacity, and it worked

              Probably there are some formats that are too complicated or even
              inaccessible manually, so try other webs that may work

              Lemme know if that helps you
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