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Participant
August 29, 2023
Answered

Current version of Animate doesn't work at all.

  • August 29, 2023
  • 1 reply
  • 1547 views

Current version of Animate doesn't work at all. Support person tried to change absolutely everything about the computer, which did nothing. Animate just crashes when making a new document. It absolutely does not work. Nobody would give this software a chance. It doesn't have issues. It 100% doesn't work. Support just leads to a huge waste of time and no solution. 

    Correct answer kglad

    Yeah, not going to reinstall Windows because one application can't work.

     

    Otherwise, unfortunately, none of anything else worked. I really can't spend time reinstalling everything over and over, and then Animate not work.

     

    Leaving it to that I have to reinstall Windows. That could be the solution for any issue, knowing that it's unlikely that one would do that, with no real issues in relation to Windows. Nobody knows why Animate doesn't work. Does it work for you?


    yes, animate works for me without problem.

     

    other the years, i've had flash/animate crash will doing something with complex files so i've learned to save my fla files with increasing version numbers appended to the file name so i don't loose significant work when working on anything beyond basic files.

    1 reply

    kglad
    Community Expert
    Community Expert
    August 29, 2023

    @ctcalhoun 

     

    if you have a compatible os, it can be installed and will work without problem.  do you want help?

    ctcalhounAuthor
    Participant
    August 29, 2023

    I installed the application, and there's no solutions offered besides repeatedly reinstall things and change all file permissions on the computer. It's just a bunch of run-around to wear anyone out. None of it works. The reason the application doesn't work seems to be something that isn't anything mentioned anywhere. I assume people have just given up on the application, being led to believe it just must be something about their computer. Version 22 works. 23 doesn't. What do you think it might be?