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chrissyf98888097
chrissyf98888097
Inspiring
September 5, 2018
Question

Cursor does not update properly when switching tools

  • September 5, 2018
  • 1 reply
  • 387 views

When I change tools in Animate, the displayed cursor is not what I have selected.  It updates only after I have used the tool.  For example - if I use the spacebar to access the hand tool, move my screen a bit, then press B to go back to using the brush, the cursor displayed is still the hand tool until I click.  The brush tool is activated, meaning the tool itself behaves as the brush, but the cursor is wrong.  This is insanely frustrating as the cursor displayed really matters when you're looking to place your pen on the screen.  Please help.

Windows 10 - using a cintiq pro 24 4k monitor              

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1 reply

Preran
Preran
Legend
September 6, 2018

I am unable to figure what's happening. This is probably the reason why no one has answered yet. Would it be possible to post a short video or screenshots of what you are seeing?

From what I understood, updating graphic drivers on the device should possibly help. Go to the manufacturer's site and apply any updates.

Thanks,

Preran

chrissyf98888097
chrissyf98888097Author
Inspiring
September 17, 2018

You'll note in this video I am switching between the brush tool and the selection tool by pressing "b" or "v" on my keyboard for the shortcuts.  You'll also notice that the cursor does not update as I try brushing or selecting objects.  All my drivers are up to date.

chrissyf98888097
chrissyf98888097Author
Inspiring
September 18, 2018

I'd also like to mention that this is the case with ALL tools - zoom tool, hand tool, anything.

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