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daniela78499242
daniela78499242
Inspiring
November 2, 2017
Answered

Dropbox doesn't sync FLA files since I've switched to Adobe Animate CC 2018

  • November 2, 2017
  • 7 replies
  • 2655 views

Hi, 2 days ago I updated to Adobe Animate CC 2018 and since then FLA files don't sync on my Dropbox folder.

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This happens on my MacBook pro (High Sierra: latest version)

These files are not open in the app and no Adobe apps are open in the background and still, these files just don't sync.

It's been 48 hours since they were able to sync and I really have to sync these files ASAP.

I've tried the following things:

If I place the FLA files inside a ZIP file - the ZIP file SYNCS

If I make a copy of the FLA file - the copy DOESN'T SYNC either

If I change the file extension from FLA to anything else - the file STILL DOESN'T SYNC

Did anyone else encounter this issue?

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[Moved from non-Cloud Creative Suites to specific Program forum... Mod]

This topic has been closed for replies.
Correct answer daniela78499242

It seems that Dropbox finally fixed this issue after 2 weeks in the latest version of their Mac desktop app!

7 replies

F
fernandac29754241
Participant
January 26, 2018

the best version of has been updated for Mac PCs, very useful for what you want some program to store your files we recommend descargar dropbox programa de almacenamiento masivo

Joseph Labrecque
Community Expert
Joseph LabrecqueCommunity Expert
Community Expert
November 15, 2017

This problem just started occurring for me yesterday. It's super frustrating - especially since I pay for this service! The only thing I updated on my machine (High Sierra) yesterday was the xcode command line tools. Dropbox just updates in the background, I believe, so that may have happened... which makes the most sense as I've had Animate CC (2018) running for weeks and weeks without this occurring.

daniela78499242
daniela78499242AuthorCorrect answer
Inspiring
November 16, 2017

It seems that Dropbox finally fixed this issue after 2 weeks in the latest version of their Mac desktop app!

just.emma
just.emma
Inspiring
November 15, 2017

Have you tried reaching out to Dropbox support?  Contact - Dropbox

daniela78499242
daniela78499242Author
Inspiring
November 15, 2017

Of course, I'm in constant contact with Dropbox regarding this issue

I also have a forum thread on their website: Re: Dropbox doesn't sync FLA files since I've swit... - Page 4 - Dropbox Community - 250615

daniela78499242
daniela78499242Author
Inspiring
November 14, 2017

Like I've stated in the original post, the ZIP sync works.

But you do realize that it's not a proper solution, right?

I can upload the FLA via the Dropbox website and it will work, but it's not exactly the correct workflow.

If I have to do a manual action to have the FLA sync, then it's easy to lose track of how long you went without a backup and so we go from a-backup-on-every-save to a-backup-every-time-I-remember-to-back.

Oleg Korchagin
Oleg Korchagin
Inspiring
November 13, 2017

The same issue:

High Sierra (10.13.1) , fla files saved in Animate CC 2018

"Compress it, remove original, uncompress it… it works!" - confirm, works

S
sylvie@bylayers.com
Participant
November 7, 2017

Same issue here… lastest macOS, latest Animate:

  • Changed the extension to fake .flax, don't sync
  • Changed the extension to fake .txt, don't sync
  • Moved away on desktop then back in Dropbox, don't sync
  • Duplicates of the .fla files don't sync
  • Compress it, remove original, uncompress it… it works!

Wow…

    Preran
    Community Manager
    PreranCommunity Manager
    Community Manager
    November 9, 2017

    Can you upload the files to a shared location and share the files with Prashant as requested? To send a private message, click the profile name and use the Message button.

    daniela78499242
    daniela78499242Author
    Inspiring
    November 3, 2017

    OK, did a little experiment.

    The FLA file doesn't even need to be saved on the Mac to get locked.

    If I take an FLA that has synced correctly from a Windows computer and I just open it in Adobe Animate on my Mac and then close Animate, from that point on the file can no longer be synced!

    So it seems that it's an Adobe-related issue (and less and less like a Dropbox one)

    daniela78499242
    daniela78499242Author
    Inspiring
    November 5, 2017

    Another thing I've noticed is that the "RECOVER" file which is automatically created if you don't save the FLA file for 10 minutes, is not locked and can be synced.

    So now I am certain that the problem is that something in Animate 2018 locks files which were saved in it, without allowing Dropbox to sync them.

    Asymetrical
    Asymetrical
    Inspiring
    November 7, 2017

    Not sure why you're having an issue but I use Dropbox all the time in conjunction with Animate and it syncs everything just fine as long as the file isn't open. Close the file and it syncs.

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