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jonah27
Participant
May 14, 2018
Answered

Dropbox sync issue corrupting CC files

  • May 14, 2018
  • 1 reply
  • 454 views

Last week I started getting unusual behavior using CC, specifically Animate, and Dropbox selective sync. When I opened .fla files from dropbox's website I would get a file error.

"An error occurred opening file "/name"

When I went to find the file again it was now showing only 1kb file size and lost everything. I ran into a similar issue with an InDesign file I was working on later the same day.

"Cannot open "name". The file "name? is damaged (Error code: 4)."

I lost two files before I turned off all syncing and manually downloaded any files. Both Animate and InDesign were fully up to date.

This topic has been closed for replies.
Correct answer Preran

Hi Jonah,

I haven't heard of this issue previously, but if it is a Dropbox sync issue, there isn't anything much anyone here can do about it. You could try some of the solutions here to recover corrupt FLA files.

https://www.designcontest.com/forum/adobe-flash/63637-how-recover-damaged-corrupt-files-adobe-flash.html

Thanks,

Preran

1 reply

Preran
PreranCorrect answer
Legend
May 16, 2018

Hi Jonah,

I haven't heard of this issue previously, but if it is a Dropbox sync issue, there isn't anything much anyone here can do about it. You could try some of the solutions here to recover corrupt FLA files.

https://www.designcontest.com/forum/adobe-flash/63637-how-recover-damaged-corrupt-files-adobe-flash.html

Thanks,

Preran

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