Encoder stops working at 97%

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Hello guys, when I try to export a vídeo (Entire movie, H.264, AME), vídeo is about 10 minutes, the Adobe Media Encoder stops working at 97% of the process. How do I fix this? It works find if the video is shorter than 8 minutes.

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Nick Gioia

Community Expert

My restart your computer clear the memory and try again?

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Mario_CR

Community Expert

Regardless of the format you choose, Animate will encode a Quicktime MOV in a temp file first, which is then sent to Media Encoder to be transcoded into various other formats, in this case H.264. Once the rendering process is completed, the MOV is automatically deleted.

Lossless MOVs consume a lot of space (around 3GB per minute), so you will need about 30GB of free space (during rendering) to be able to export a 10 minute video.

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kglad

Community Expert

you probably nead more free c drive space.

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