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Inspiring
Feb 3, 2023 3:16 PM UTC
Question

Error exporting Video/Media to encoder – Damaged or not installed

I have Adobe Animate 23.0.1 and trying to export Video/Media with encoder. I get an error when exporting The rquirede version is not installed or damaged. I have encoder installed??? I remove it, install and try again... I get the same issue..

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    3 replies

    kglad
    Community Expert
    Community Expert
    Feb 3, 2023 3:22 PM UTC

    what's your ame version?

     

    p.s. if you're going to include a screenshot (often helpful), copy and paste it in a message body, don't use the insert photo option.

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    lister110Author
    Inspiring
    Feb 3, 2023 3:52 PM UTC

    I installed an older version of AME and stated this app first. Seems to render now.

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    kglad
    Community Expert
    Community Expert
    Feb 3, 2023 3:54 PM UTC

    okay.

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